Shipping Policy
At M-Tech Systems, we sell digital products such as source code, applications, and other software solutions. Since our products are delivered digitally, this shipping policy outlines how digital deliveries are handled.
1. Delivery of Digital Products
All digital products are delivered electronically. Once your payment has been confirmed, you will receive an automated email and/or WhatsApp message with a link to download your purchased product. We ensure that the digital product is made available within 1 minute after the successful payment.
- Delivery Mode: Products are delivered via Google Drive download links.
- Delivery Time: Immediate delivery within 1 minute after payment confirmation.
- Delivery Channels: Download links will be sent to your registered email and WhatsApp number.
2. Payment Confirmation
Upon successful payment through our secure payment gateway (such as Razorpay), you will receive a confirmation email with the download link for your purchased product. Please ensure that the email ID and WhatsApp number you provide during checkout are accurate to avoid any delays in receiving your product.
3. Non-Receipt of Digital Product
If you do not receive your digital product within the specified delivery time (1 minute after successful payment), please check your email’s spam/junk folder and WhatsApp messages. If you still haven't received it, please contact us immediately at:
- Email: support@mtechsystems.co.in
- Phone: +91 98901 03757
- Alternate Phone: +91 8956843757
4. Download Issues
In the event of a broken link or any difficulty downloading the product, we recommend that you contact us for assistance. We will resend the download link and help resolve the issue promptly.
5. Refund Policy
Due to the nature of digital products, we do not offer refunds once the product has been delivered. Please ensure you review all product details before making a purchase. If you have any questions prior to purchase, feel free to contact us.
6. Product Access and Storage
You are responsible for downloading and storing your purchased products. We recommend that you store a backup of the downloaded files in case of any technical issues. We do not guarantee permanent access to the Google Drive link, as the link may expire or become unavailable after a certain period.
7. Product Updates
We provide free updates for our digital products as they become available. Customers will be notified via email when updates are released, and updated files will be provided for download.
8. Contact Us
If you have any questions or concerns regarding the delivery of digital products, please contact us through the following channels:
- Email: support@mtechsystems.co.in
- Phone: +91 98901 03757
- Alternate Phone: +91 8956843757
Last updated: October 20, 2024